> For the complete documentation index, see [llms.txt](https://docs.apismart.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.apismart.ai/account-and-wallet/create-and-access-your-account.md).

# Create and Access Your Account

Create an ApiSmart account to access the dashboard, manage **API Tokens**, add wallet funds, select AI models, and review API usage.

You can create an account with an email address or use a supported third-party account. ApiSmart currently provides Google and GitHub registration options.

***

### 👤 Create an Account

Open the [ApiSmart registration page](https://www.apismart.ai/user/register) and choose one of the available sign-up methods:

* Sign up with email
* Sign up with Google
* Sign up with GitHub

<figure><img src="/files/Jv7MeLq3TIXcXnm3t2oA" alt=""><figcaption></figcaption></figure>

Before completing registration, review and agree to the **Privacy Policy** and **Terms of Service**.

***

#### Sign Up with Email

To create an account with your email address:

1. Open the [ApiSmart registration page](https://www.apismart.ai/user/register).
2. Enter the email address you wish to use.
3. Click **Get Code**
4. Open your email and copy the verification code.
5. Return to the registration page and enter the verification code.
6. Create a secure password. (<mark style="color:red;">Password must be 6–12 characters and include uppercase letters, lowercase letters, and numbers.</mark>)
7. Read and accept the Privacy Policy and Terms of Service.
8. Click **Sign Up**.

<figure><img src="/files/U80NHJgvJtQqvd2IWF5y" alt=""><figcaption></figcaption></figure>

After registration is complete, you can sign in and access the ApiSmart dashboard.

***

#### Sign Up with Google / GitHub

Google：

> 1. Open the [ApiSmart registration page](https://www.apismart.ai/user/register).
>
> 2. Select **Sign up with Google**.
>
> 3. Choose the Google account you want to use.
>
> 4. Complete the authorization process.
>
> 5. Return to ApiSmart.
>
> <img src="/files/kiO46zQ1waULNAejXm5C" alt="" data-size="original">

GitHub：

> 1. Open the ApiSmart registration page.
>
> 2. Select **Sign up with GitHub**.
>
> 3. Sign in to GitHub if required.
>
> 4. Complete the authorization process.
>
> 5. Return to ApiSmart.
>
> <img src="/files/jyjWl2GageSPZ2sNe98i" alt="" data-size="original">

***

### 🔐 Sign In to Your Account

Open the ApiSmart login page to access your dashboard.

The login page currently supports account access through Google, GitHub, and the standard account login form.

#### Sign In with Email

To sign in with your email credentials:

1. Open the [ApiSmart login page](https://www.apismart.ai/user/login).
2. Enter your registered email address.
3. Enter your password.
4. Please read and accept the Privacy Policy and Terms of Service.
5. Select **Log In**.

<figure><img src="/files/50tbCjFU3z7DOA0Erjjg" alt=""><figcaption></figcaption></figure>

After successful authentication, you will be redirected to the ApiSmart dashboard.

#### Sign In with Google or GitHub

When your account was created through Google or GitHub, use the same provider whenever possible:

1. Open the ApiSmart login page.
2. Select Google or GitHub.

<figure><img src="/files/X1ILqqq1tui8cGwXTV48" alt=""><figcaption></figcaption></figure>

3. Choose the third-party account used during registration.
4. Complete the authorization process.
5. Return to the ApiSmart dashboard.

Using the original sign-in method helps avoid accidentally accessing a different account.

***

### 🔑 Reset a Forgotten Password

ApiSmart provides a password recovery page for accounts registered with an email address. The page asks you to enter your registered email to reset the password.

To reset your password:

1. Open the [ApiSmart login page](https://www.apismart.ai/user/login).
2. Select **Forgot Password**.

<figure><img src="/files/oISxshH73xKlBCbkZ05H" alt=""><figcaption></figcaption></figure>

3. Enter your registered email address.
4. Click **Get Code**
5. Open your email, copy the verification code, and paste it in.
6. Enter a new password.
7. Enter the new password again to confirm it.
8. Select **Confirm Changes**.

<figure><img src="/files/gyKAjL26z3OikZUSEett" alt=""><figcaption></figcaption></figure>

9. Return to the login page and sign in with the new password.

#### Third-Party Accounts

If you registered with Google or GitHub, reset your password through that provider and continue signing in to ApiSmart with the same method.

***

### 🛠️ Common Account Access Problems

#### **I Did Not Receive the Verification Email**

* Check your spam or junk folder.
* Confirm the email address is correct.
* Wait a few minutes.
* Request a new verification code.

#### **The Verification Code Does Not Work**

* Use the newest verification code.
* Check that there are no extra spaces.
* Request a new code if the previous one has expired.

#### **My Email or Password Is Incorrect**

* Confirm that you are using the registered email address.
* Check the password carefully.
* Select **Forgot Password** if needed.
* If you registered with Google or GitHub, use the same sign-in method.

#### **Google or GitHub Opens the Wrong Account**

Sign out of the currently selected third-party account, return to ApiSmart, and choose the account originally used for registration.

#### I May Have Created Multiple Accounts

This can happen when you:

* Register with email and later use Google
* Use different Google accounts
* Use different GitHub accounts
* Use different email addresses
* Select a third-party account that is not linked to the original account

Check which account contains your:

* Wallet balance
* API Tokens
* Top-up or order records
* Usage Logs

Contact support before making additional payments if you are unsure which account should be used.

#### The Login Page Does Not Load Correctly

Try the following:

1. Refresh the page.
2. Clear the browser cache and cookies.
3. Disable browser extensions that may block scripts.
4. Try a supported modern browser.
5. Open the page in a private or incognito window.
6. Check your internet connection.
7. Try again later.

***

### 🔐 Account Security

To protect your account:

* Use a unique password.
* Keep access to your registered email secure.
* Do not share third-party account credentials.
* Sign out when using a public or shared device.
* Never share your API Tokens.

For API Token security, see **Secure Your API Keys**.

Your account password and your API keys serve different purposes:

| Credential              | Purpose                                          |
| ----------------------- | ------------------------------------------------ |
| Account password        | Accesses your ApiSmart account                   |
| API Token               | Authenticates API requests from your application |
| Email verification code | Verifies your email address                      |

Never place your account password in an API request.

***

### Contact Support

When contacting support about an account access problem, provide:

* Your registered email address
* The sign-up method used
* The approximate time the issue occurred
* A screenshot of the error message
* Your browser and device type
* The troubleshooting steps already attempted

***

### 🚀 Next Steps

After signing in to your account, continue with:

* [**Add Funds and Understand Wallet Credits**](/account-and-wallet/add-funds-and-understand-wallet-credits.md)
* [**Create and Manage API Tokens**](/api-tokens/create-and-manage-api-tokens.md)
* [**Choose a Model and Find Its Model ID**](/models-and-pricing/models-and-model-ids.md)
* [**Quick Start**](/welcome-to-apismart/quick-start.md)
